Empowering Your Tomorrow with Today's Technology!
About Us
We are an online technology and accessories company that operates in Kingston and St. Andrew, Jamaica. At our core, we prioritize building genuine relationships with our customers. We understand that every individual's tech needs are unique, and that's why we take the time to truly listen and provide personalized solutions. Our commitment to exceptional service means that you can rely on us for expert guidance, reliable products, and ongoing support. When you choose to partner with us, you're not just purchasing a product or service – you're joining a community dedicated to making your tech experience seamless and enjoyable.
Delivery/Pick-up/Drop-off Info
Useful information about delivery and returns.
1. Drop-Off: Fee: $250
Though online banking is preferred, we are pleased to inform you that cash payments are accepted at our drop-off locations after being contacted.
THE DROP-OFF LOCATIONS ARE:
-Halfway Tree Police Station, 142 A3 - Maxfield Ave, Kingston 10.
-Jamaica College at 189 Old Hope Road, Kingston 6, Jamaica WI.
-The University of Technology, Jamaica at 237 Old Hope Road, Kingston (Papine Campus).
-The Jamaica Theological Seminary at 14 – 16 West Avenue,
Constant Spring, Kingston 8, Jamaica, W.I.
Please choose a location from the list above that works best for you.
Feel free to visit any of these locations during their operating hours to make your payment in cash once a representative is present.
2. Replacements:
Eligibility for Replacement: Replacements are provided for items that are damaged upon drop-off or incorrect items received. To be eligible, you must notify us within a day of receiving your order.
Replacement Procedure:
Contact our customer support team with your order number and details of the issue.
Provide any necessary photos of the damaged or incorrect items if applicable.
We will review your request and arrange for a replacement to be sent at no additional cost.
PLEASE NOTE!
Return of Original Item:
For damaged or incorrect items, we may require the return of the original item (WITH YOUR ISSUED RECIPT) before processing a replacement. We will provide instructions for this process if necessary.
3. Exclusions:
Refunds: We do not offer refunds under any circumstances. Replacements are the only option available.
Non-Eligible Items: Some items may not be eligible for replacement due to custom products and/or final sale items.
4. Contact Information:
Customer Support: For any questions or concerns regarding drop-offs or replacements, please contact our customer support team at Feedback.HSM@gmail.com or 1-876-518-6875.
5. Policy Updates:
Policy Changes: We reserve the right to update this policy at any time. Please review it periodically for any changes.
By purchasing, you agree to the terms and conditions outlined above.
Location
We are an online tech and gadgets store that offers a wide range of cutting-edge electronics, including smartphones, personal items and accessories, smart home devices, and other innovative gadgets.
Online Store
Opening Hours:
Sunday - Closed
Monday - 9:00am to 4:00pm
Tuesday - 9:00am to 4:00pm
Wednesday - 9:00am to 4:00pm
Thursday - 9:00am to 4:00pm
Friday - 9:00am to 3:30pm
Saturday - Closed
I could tell right away that this brand is different. Every little detail shows how much effort these guys put into creating something so elegant yet unique. And the quality is just superb.
I could tell right away that this brand is different. Every little detail shows how much effort these guys put into creating something so elegant yet unique. And the quality is just superb.
I was a little skeptical at first, as I never bought apparel online before, but you guys created a stellar experience with your store! And the delivery was surprisingly quick.
I was a little skeptical at first, as I never bought apparel online before, but you guys created a stellar experience with your store! And the delivery was surprisingly quick.